Account Deletion and Privacy Choices
Effective date:
Request deletion in Sparkz
- Open Sparkz and sign in.
- Open Settings, select Delete Account, and then select Delete Profile.
- Review the disclosures and confirm Schedule Deletion.
- If prompted, verify your phone number with the one-time code.
If you cannot access the in-app process, email trysparksapp@gmail.com from an address you can access. We may request information needed to verify that you control the account.
Seven-day cancellation window
Your request is scheduled for seven days after it is submitted. No account or couple data is deleted during that period. Before the exact scheduled time shown in Sparkz, sign in and select Cancel Deletion to revoke the request. Cancellation is no longer available once processing starts.
What is deleted
After the window closes, Sparkz deletes your Firebase Authentication account and your individual user record, including its notification and registered-device records. Associated RevenueCat and Mixpanel processor records are handled through an operator cleanup process, with a target of completing the overall request within 30 days.
What happens to shared couple content
If your partner remains, your user ID is removed from the couple and the remaining partner is unpaired. The former shared couple space—including its bucket-list items, photos, drawings, answers, and game content—is retained as an inaccessible archive. Neither the former partner nor a future partner receives app access to that archive. When the archive's final member deletes, Sparkz deletes the couple record, its subcollections, and its stored media.
Apple subscription warning
Deleting Sparkz or deleting your account does not cancel an Apple subscription. Manage or cancel it separately in Apple Account Subscriptions.
Other privacy choices
You can change tracking, location, photos, camera, and notification permissions in iOS Settings. See the Sparkz Privacy Policy for more information.
Contact
Questions or access problems: trysparksapp@gmail.com.